Our FAQ page is designed to help you find quick answers about orders, shipping, returns, payments and general store information. SweatWear aims to make online shopping simple by offering clear guidance on deliveries, sizing, Afterpay, refunds and product care. If you need more personalised support, our team is always here to help.
Your Questions, Answered!
What makes SweatWear activewear different from other brands?
SweatWear focuses on premium fabrics, long lasting comfort and curated designs that suit real movement. Every piece is
handpicked for breathability, stretch and durability so you get activewear that performs during training and feels good for
everyday wear.
Do your products fit true to size?
Most SweatWear pieces fit true to size due to their natural stretch and supportive design. Check the Size Guide for
measurements that match each product. If you prefer a firmer training fit, you can size down for selected styles.
What if I am between sizes?
If you are between sizes, choose based on your preferred fit. For compressive styles, choose the smaller size. For a relaxed or
everyday fit, choose the larger size. Our Size Guide provides exact measurements for accurate selection.
What payment options does SweatWear offer?
We accept major cards, PayPal and Afterpay. Afterpay lets you split your purchase into four interest free instalments while still
receiving your order straight away.
Can I use Afterpay on all SweatWear items?
Yes. Every product on the SweatWear store is eligible for Afterpay. There are no minimum spend requirements and your order
will ship immediately once approved.
How long does delivery take within Australia?
Most orders arrive within standard Australian courier delivery time frames. You will receive a tracking link as soon as your
order is dispatched so you can monitor progress.
Does SweatWear offer express shipping?
Express shipping is available for most locations. If express delivery is supported in your area, it will appear as an option during
checkout.
How much is shipping?
Shipping fees are calculated at checkout based on your address. Rates follow the guidelines in our Shipping Policy to ensure
transparent and fair costs.
Can I change my delivery address after placing an order?
If your order has not been packed, we may be able to update the shipping address. Contact us immediately and we will assist
where possible.
How do I return an item?
Contact our support team with your order number and the item you wish to return. Returns must be unused, unwashed and
in original condition. Once approved, we will guide you through the next steps.
Is SweatWear activewear suitable for high intensity workouts?
Yes. Our fabrics are selected for their ability to manage heat, wick moisture and maintain stretch during intense sessions.
Whether you lift, run or train in warm conditions, our gear is designed to move naturally with your body.
Do you offer refunds?
Yes. Eligible items can be refunded in accordance with our Refund Policy. Refunds are processed back to your original
payment method, including Afterpay.
What if my item is faulty?
If you receive a faulty or damaged item, contact us as soon as possible with photos. We will review the issue and provide a
replacement or refund based on Australian consumer law.
Do SweatWear products hold their shape after repeated wear?
Yes. Our fabrics are chosen for stretch retention and durability. When cared for correctly, SweatWear pieces maintain their fit and feel across repeated workouts and washes.
How do I care for my SweatWear activewear?
Always follow instructions shown on the tag. We recommend you wash in cold water, avoid fabric softeners and air dry your
items. These steps help preserve elasticity, colour and fabric quality for long term performance.
Do you restock sold out items?
Selected items are restocked depending on availability. You can sign up for restock alerts on the product page to be notified
when your size returns.
Are new arrivals added to the store regularly?
Yes. We update our collections often with new colours, fits and premium fabrics. Check the New Arrivals section for the latest
releases.
Can I send SweatWear as a gift?
Yes. You can purchase a digital gift card or ship an order directly to a gift recipient. Gift cards can be used across the entire
store with no expiry.
Does SweatWear ship internationally?
At this stage we focus on Australian customers. If international shipping becomes available, it will be updated on our Shipping
Policy page.